Author: Frank Riordan

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  “Team DMC” competes in 2009 Chicago Bastille Day 5K

  July 10, 2009

• Customer Service Fundamentals Part IV – Managing Expectations

  June 22, 2009

• Customer Service Fundamentals – Part IV

  June 17, 2009

• Solar Panel Project Featured in Design World

  June 11, 2009

• Customer Service Fundamentals – Part III

  June 1, 2009

• Customer Service Fundamentals – Part II

  May 15, 2009

• DMC Customer Service Fundamentals – Part I

  May 11, 2009

• CSIA Annual Conference

  May 7, 2009

• Ultimate Question – Aim of Customer Service Excellence

  May 6, 2009

• Siemens National Partner Meeting

  April 28, 2009