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5 Ways DMC Engineers Ensure Project Success with Critical Support
Jesse Batsche

5 Ways DMC Engineers Ensure Project Success with Critical Support

To ensure broad-based project success, DMC places a significant focus not only on the technical and engineering aspects of our projects, but also on following well-formulated project communication, management, and quality practices. Thus, as part of DMC’s standard project process, there are many critical supporting services that DMC performs for our clients. Here are five ways DMC ensures the success of projects:  Design Reviews Application Testing and Project Quali...

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DMC Passes CSIA Recertification
Jessica Mlinaric

DMC Passes CSIA Recertification

DMC passed its fourth CSIA audit this month. As a member of the Control System Integrators Association (CSIA), DMC is required to undergo a third-party audit once every three years to maintain our certification. CSIA Certification is the capstone of implementing best practices for a control system integration business. Audit Approach Everyone at DMC is involved in the certification process to ensure that the best practices become part of the company’s ‘DNA’. DMC foll...

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Deciding If Your Project Needs an Acceptance Test Plan
Jesse Batsche

Deciding If Your Project Needs an Acceptance Test Plan

As engineers and programmers, it’s fun to design, build, and program things! To justify the time invested in these activities, the results need to be high quality and satisfy a real-world need. Testing is essential to verify the system satisfies the real-world goals and requirements. This article describes why developing a comprehensive Acceptance Test Plan (and then rigorously applying it) is important to overall project success. Primary Benefits  An Acceptance Test Pla...

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DMC to Host National Instruments Certification Exams
Darren Jones

DMC to Host National Instruments Certification Exams

DMC will be hosting two National Instruments certification exam dates at our Chicago office on October 24. The testing can cover any of the practical exams in the NI lineup, including the Certified LabVIEW Developer and Certified LabVIEW Architect exams. A representative from NI will be proctoring the exams.   Enrollment is open to anyone on the National Instruments website.  October 24, 2016 1 - 5 p.m. 2222 N. Elston Ave, Ste. 200 Chicago, IL 60614 Learn more about DM...

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5 Reasons DMC Laps Michael Phelps in Technical Solutions
Kevin Service

5 Reasons DMC Laps Michael Phelps in Technical Solutions

Michael Phelps has clearly made a splash in the Rio Olympics. The 31 year-old swimmer has grabbed a hefty six medals in this Olympics alone. Retiring with a grand total of 28 medals, Phelps is most decorated Olympian of all time. If this didn't already make him an American hero, the record medal count that he crushed was last held by Larisa Latynina of the Soviet Union with 18 medals. He also tops out the list of most individual gold medals with 13, breaking a record last set in 152 BCE...

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NIWeek 2016 Highlights
Devon Fritz

NIWeek 2016 Highlights

Last week, DMC returned to Austin for National Instruments' NIWeek. The annual conference hosted by NI that brings together NI, Alliance Partners (DMC and similar companies), and NI clients to share info on popular topics and technical details of the test, measurement & control industry. All five of our office locations were represented among the nine DMC employees who attended. In addition to the interesting technical sessions and networking, DMC had a big NIWeek giving t...

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DMC Engagement Models: Time & Expenses vs. Fixed Bid
Jesse Batsche

DMC Engagement Models: Time & Expenses vs. Fixed Bid

If you talk to DMC engineers, you may find a common sentiment that many DMC projects feel less like a set of tasks that are "just a job", and much more like getting to work on a fun and engaging hobby. For those who are true engineers/developers at heart, the ability to bring something new and useful into the world provides its own reward and sense of fulfilment that can make all the effort involved seem worthwhile. But no matter how enjoyable DMC's projects are to work on, t...

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Quality and Customer Success: Caterpillar in the News
Darren Jones

Quality and Customer Success: Caterpillar in the News

DMC received some good news recently from one of our customers. Over the years, DMC has built a solid relationship with Caterpillar, working with different teams and facilities on projects involving LabVIEW, .NET, and various test systems. We were happy to learn that a project we were part of has been nominated for a corporate competition for best quality improvement project. The Caterpillar team received recognition for this in December. The recognition of our friends is great to hear abo...

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DMC Customer Service Initiatives on the Rise
Kathryn Wills

DMC Customer Service Initiatives on the Rise

Way back in August before the snow and ice of this year’s “Chiberian” winter set in, we had an All Day Company Meeting where we focused on Customer Service Excellence. Out of our many brainstorming sessions that day, one of the ideas that we decided to run with was a winter-themed gift package to send to current and potential clients as well as our DMC partners.  At DMC we know that the customer is the most important part of our business. Without our clients, in fact, w...

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Engineering Meets Pediatric Medicine at Lurie Children's Hospital
Darren Jones

Engineering Meets Pediatric Medicine at Lurie Children's Hospital

Being an engineer means you have unique skills to contribute to the world. These contributions can include improving quality of products, increasing efficiency, and generally allowing workers and companies to be more successful in their goals.  A recent project at DMC brought this social benefit even closer to home with the opportunity to work with the Ann & Robert H. Lurie Children's Hospital of Chicago.  DMC was approached with a very special need—to develop the w...

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On Top of the Game at DMC Chicago's ADCM
Stephanie Balavitch

On Top of the Game at DMC Chicago's ADCM

DMC Chicago’s All Day Company Meeting (or ADCM for short) was all set for Thursday, August 18th. The theme of the day was Customer Service Excellence. The schedule, which Frank and I had spent the past week meticulously putting together, was ambitious. We figured that an hour presentation, followed by two hours of brainstorming, lunch, then an outdoor ropes course would not only be an awesome team-building, camaraderie fostering, memory-making opportunity, but would also generate some grea...

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DMC and Siemens Team Up for Hunger Task Force
Jessica Mlinaric

DMC and Siemens Team Up for Hunger Task Force

DMC joined Siemens teams from Chicago and Milwaukee for a service day with Hunger Task Force on June 5. Frank Riordan, Tim Jager, Jon Carson, and Kevin Ferrigno teamed up with Siemens partners to build 880 Stockboxes of healthy food to be distributed to low-income seniors free of charge. Hunger Task Force's mission is to maintain every person's right to adequate food obtained with dignity through advocacy and food banking. A 100% community-supported organization, over 5,000 Hunger Tas...

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DMC Boat Cruise with Yaskawa
Otto Gottlieb

DMC Boat Cruise with Yaskawa

Friends from Yaskawa joined DMC on a voyage onto Lake Michigan after another great year of working together.  Led by Frank, the lake and weather were perfect for a relaxing evening on the water. Our first stop was the Flatwater where we enjoyed a fantastic dinner overlooking the Chicago River. Once finished, we navigated to Navy Pier where we stayed on the boat to watch Chicago’s famous fireworks. It is great that Chicago has fireworks twice a week all summer long. As a frequenter ...

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Happy Employees Make Happy Customers
Courtney Mitchell

Happy Employees Make Happy Customers

One of the keys to a happy customer is a happy employee, and one of the keys to a happy employee is an awesome work environment. As part of DMC’s administrative team, one of my many duties is to help ensure these conditions. In many ways, DMC administrative work is like customer service for our own employees. Aside from making sure everything is running smoothly from paychecks to printer ink, our job is to make our employees happy and to keep our work environment fun. One way we do this...

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DMC's Oktoberfest Open House
Frank Riordan

DMC's Oktoberfest Open House

On October 20th we hosted an open house at DMC's new office for our first ever Oktoberfest. Since I've heard that a picture can be worth 0b1111101000 words, I figured I'd save most of my prose and let the pictures below do the talking. Also, there's a really exciting video at the bottom if you want to just skip to that. *Click an image to enlarge Anjali at the welcome table with our fantastic Oktoberfest banner. The table is filled with our commemorative Oktoberfest ...

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Ziplining and Customer Service
Frank Riordan

Ziplining and Customer Service

A few times each year DMC holds an all-day company meeting. It's a chance for all of our team members to discuss our goals and have some fun together. Past meetings have taken us anywhere from Chicago's waterfront, to an improv session, to the Melrose Park Grand Prix. For our most recent all-day company we chartered a bus and took the entire to the treetop canopies of Wisconsin. On the trip to Wisconsin, I gave a presentation on DMC's Customer Service Fundamentals, with an impr...

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Movin' on Up:  New Certifications with National Instruments
Darren Jones

Movin' on Up: New Certifications with National Instruments

Our new deck isn't the only way we're expanding our ceiling here at DMC.  We're very proud to build on our technical dominance with new LabVIEW certifications! Congratulations to our newest LabVIEW Certified Architects, Jesse Batsche and Danny Budzinski! They join Leon Grossman, Jody Koplo, and me on DMC's team of experts.  The coveted LabVIEW Architect status is the highest possible level available from National Instruments. Congratulations to John Sullivan,...

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Hello Elston - Take 1
Frank Riordan

Hello Elston - Take 1

In a previous blog post, I discussed our upcoming move from 1333 N. Kingsbury in Chicago to our new address: 2222 N. Elston Ave, Suite 200 Chicago, IL 60614 Our main phone remains the same - 312-255-8757 and we even kept the same email addresses. Also of note, Tim Jager posted a moving (pun really wasn't intended and now that it's there I can't come up with a better word) video saying Farewell to Kingsbury. We moved in at the beginning of May and the best thing about the m...

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DMC's Newsletter Celebrates One-Year Anniversary
Jessica Mlinaric

DMC's Newsletter Celebrates One-Year Anniversary

Last month, the DMC Monthly Update celebrated its first anniversary. It's been our pleasure to bring you DMC news and insight in our Monthly Update for the past year.  We've found the newsletter to be a fun way to communicate recent company events and accomplishments, as well as technical tips from our engineering team. We hope you have enjoyed receiving the newsletter just as much and would love to hear your feedback! Please weigh in with our 3-question survey. DMC is looking fo...

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DMC is on the Move
Frank Riordan

DMC is on the Move

After seven years, DMC is moving at the end of April.  The primary reason for the move is more space, as we are continuing to grow. Our new address. which will be communicated multiple times in the coming months, is: 2222 N. Elston Avenue 2nd Floor Chicago, IL 60614 Benefits of the new space include better parking for our customers, a rooftop deck, a really cool interactive display case and a lot more collaboration space. In a nod to our history, we will be naming me...

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