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Customer Service Fundamentals Part V - Build Relationships & Rapport

Building relationships & rapport - the final of five entries on DMC's Customer Service Fundamentals. Like all of our customer service fundamentals, this one is quite basic and it almost is self-defining in its importance. Who would argue a...


CSS and How to Center Images of Unknown Size

When DMC launched our new website a few months ago, we were quite happy with some of the new skills and tricks we learned. One area where I learned quite a bit more, in particular, was CSS, or Cascading Style Sheets, and html style tags. One issue...


What's New in LabVIEW 2009

Over the course of NI Week in Austin, National Instruments gradually introduced and demonstrated the new features that are being implemented in the LabVIEW 2009 release. Many were logical steps forward in hardware and software development, some were ...


I'm happy to say the solution has been found for a frustrating Microsoft Word bug. Problem: Any Word 2007 document that uses Doc Variables will corrupt those values when the file is saved (yeah, nice). Anyone who has written custom macros that...


Capture the Browser Back Button - JavaScript Snippets

It’s a common problem: “I have an ASP .Net data entry form and all of my users are mad at me because they closed their browser and they lost their unsaved data!” If I had a dollar for every time I had to re-enter my shipping addr...


Christian Loew, a Systems Engineer at NI, has developed an open source utility for deploying rtexe's to a variety of Real-Time and Touch Panel targets. He has written a detailed white paper on how to use his application and the areas where users ...


Software Automation Options for Aerovironment Battery Test and Fuel Cell Test Systems

Lately, DMC has been working on several "Green Engineering" and "Clean Energy" programs to develop test systems for clients developing or evaluating Battery and Fuel Cell Power Systems. Along the way, we have run into some fair...


DMC at NIWeek 2009

Every summer, National Instruments holds the NIWeek conference in their home town of Austin TX. This year, DMC has three of us attending: Jesse Batsche, Eric Nielsen, and myself. Monday was “Alliance Day”, tailored to NI Alliance Membe...


Arrival at NI WEEK 2009

Darren, Jesse, and myself (Eric N.) arrived in Austin TX yesterday to participate in National Instruments' yearly technology symposium and trade show NI Week 09. The activity started early today with a great keynote presentation. Most notably was...


Remote Machine Monitoring–Connecting to a Modbus Network with Java and Jamod

For a recent project, I had an interesting challenge. It involved a (relatively) simple control system, with an Allen Bradley MicroLogix PLC, and 30 or so inputs and outputs. The challenge was that the customer wanted to be able to access (and potent...


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