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Customer Service Fundamentals - Part IV

As in previous entries, here I will be exploring one of our Customer Service Fundamentals: Understand, Manage, and Where Possible, Exceed Expectations Managing expectations can really only happen when they are first understood. The simplest way...


DMC Passes Wonderware Historian & InTouch Exams

DMC is proud to announce that Jody Koplo and Ken Brey have each passed Wonderware certifications exams. Jody successfully passed the InTouch 10.0 Exam and Ken Brey passed the InSQL Historian Exam. Prior to taking the test, Ken had completed severa...


AutoCross Fun in Rantoul

I recently spent a pleasant Sunday in Rantoul, IL at the Champaign County Sports Car Club autocross with some engineers from the Advanced Powertrain Research Facility group of Argonne National Laboratory.  I’ll post about the distribute...


Matrox Introduces 3D Scanning in MIL 9

Matrox has added 3D scanning tools to the Matrix Imaging Library (MIL), version 9.0. The concept is similar to that employed in single-purpose devices by Micro-Epsilon and SICK. (see Two 3D Scanner tools.) The camera images a laser line from an ou...


New 3D Measurement Tool from IFM

I saw an amazing new 3d vision tool at the Robot and Vision Show today. It is the IFM Defector PMD 3DD. This device is a 64X48 pixel distance sensor. It operates by the time of flight principle. A pulse of light infra-red light is emitted by ...


NI RF and Communications Technology Forum

On June 2, 2009, I attended National Instruments' RF and Communications Technology Forum held in Schaumberg, IL. It was a very interesting, quick moving 4 hours.  Highlights Watching a demo of using voice to text with LabVIEW qui...


Teaching Robots to Love - Programming a Roomba

A few weeks ago, I was coerced by my girlfriend into buying one of those silly "floor cleaning robots." Yes, I mean a Roomba. I was skeptical, but I sat down and did some research.  Little did I know that while I had been slaving aw...


 Customer Service Fundamentals - Part III

This is the third of five postings on our Customer Service Fundamentals. The topic is Be Nice! The previous posting can be found here and here. Be Nice. It is something that everyone is taught from an early age but that not everyone practices c...


Spotlight: Two 3D Scanner tools

Purpose-built 3D scanning tools are an exciting new development in machine vision. People have been building their own 3D scanners for years with cameras and line lasers. Now, a couple of integrated and factory-calibrated units are on the market w...


DMC featured in Fermilab newsletter from National Instruments

Underscoring DMC's successes with National Instruments and the US Department of Energy, the Fermilab newsletter from NI featured DMC's work in electrochemical storage test systems at the Argonne National Laboratory. "Internationally r...


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